{"id":25397,"date":"2023-10-10T14:06:37","date_gmt":"2023-10-10T12:06:37","guid":{"rendered":"https:\/\/support.geostru.eu\/ufaqs\/a-causa-rottura-del-notebook-avrei-bisogno-di-recuperare-gli-applicativi-dei-software-da-me-acquistati\/"},"modified":"2023-10-10T14:17:21","modified_gmt":"2023-10-10T12:17:21","slug":"due-to-the-breakdown-of-my-notebook-i-need-to-recover-the-software-applications-i-have-purchased","status":"publish","type":"ufaq","link":"https:\/\/support.geostru.eu\/en\/ufaqs\/due-to-the-breakdown-of-my-notebook-i-need-to-recover-the-software-applications-i-have-purchased\/","title":{"rendered":"Due to the breakdown of my notebook, I need to recover the software applications I have purchased."},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/ufaq\/25397' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-25397-p3UQAZzXjg' data-post_id='25397'>\n\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/support.geostru.eu\/en\/ufaqs\/due-to-the-breakdown-of-my-notebook-i-need-to-recover-the-software-applications-i-have-purchased\/'>\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tDue to the breakdown of my notebook, I need to recover the software applications I have purchased.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>To retrieve the installation files and activate the software, you need to access the restricted area on geostru.eu, select &#8216;User&#8217; from the menu at the top right, and then go to &#8216;User Area.&#8217; Access to the user area is guaranteed for customers who annually renew their software licenses and services. If the renewal is not carried out, the user account will be automatically removed from our systems, along with the installation files and associated license keys. Therefore, if the license has not been renewed annually, you don&#8217;t need to repurchase the software, but the years without renewal will be counted. You can renew your license from your restricted area on geostru.eu or contact our sales department at <a href=\"mailto:office@geostru.eu\" target=\"_new\" rel=\"noopener\">office@geostru.eu<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/support.geostru.eu\/en\/ufaqs\/due-to-the-breakdown-of-my-notebook-i-need-to-recover-the-software-applications-i-have-purchased\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Due to the breakdown of my notebook, I need to recover the software applications I have purchased. To retrieve the installation files and activate the software, you need to access the restricted area on geostru.eu, select &#8216;User&#8217; from the menu at the top right, and then go to &#8216;User Area.&#8217; Access to the user&hellip;<\/p>\n","protected":false},"author":16658,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[3323],"ufaq-tag":[],"class_list":["post-25397","ufaq","type-ufaq","status-publish","hentry","ufaq-category-general-information-en","description-off"],"_links":{"self":[{"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/ufaq\/25397"}],"collection":[{"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/users\/16658"}],"replies":[{"embeddable":true,"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/comments?post=25397"}],"wp:attachment":[{"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/media?parent=25397"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/ufaq-category?post=25397"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/support.geostru.eu\/en\/wp-json\/wp\/v2\/ufaq-tag?post=25397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}