The renewal of a software product should be made annually, and the cost is equal to 10% of the software’s purchase price per year.
The update allows us to:
- Keep the software up to date with the IT technology.
- Make updates as required due to regulatory changes.
- Support the costs for maintaining the necessary IT infrastructure for the use of additional services.
To renew, you should go to ‘USER,’ ‘User Area.’ Here, you will find the list of owned software with a ‘Renew’ button next to it. Once you click ‘Renew’ for all the programs for which you wish to renew, you should see the shopping cart, proceed to checkout, choose the payment method, submit the order, and make the payment.
Once this is done, in the User Area, you will find the link to download the software, and the procedure is the same as the installation.
Before installing the updated software, it is advisable to uninstall the old one:
- Go to ‘Start.’
- Access ‘Settings.’
- Select ‘Apps.’
Customers who decide not to update must keep the active software on the workstations where the latest available versions have been installed. The number of available activations in the reserved area can be used as long as the update is active. If licenses are deactivated or uninstalled, and you are not in the process of updating, they cannot be recovered. N.B.: if the plan is not updated for one year, the renewal is counted as the non-renewal year (or the non-renewal years)
Please Note:
1 – The price of the software refers for the permanent version, including the first year of updates and support. After the first year, we expect a price equal to 10% of the list price of the program’s price, which includes updates and support. If the customer does not keep the version updated and therefore does not pay the 10%, a series of services with our servers will be interrupted, including the ability to activate licenses on new PCs. However, the software will remain licensed where it has been installed.
2- License activation occurs via the internet; the customer can deactivate and transfer the license independently without our intervention.
3 – For several years, we haven’t been using hardware keys, as the license release system grants maximum autonomy to the customer. For example, they can install the software on a colleague’s PC and then deactivate it and reactivate it on another PC.