Installation

In order to install the software, you need to access “USER,” and then “User Area.” On this page, in the bulletin board section, you will find the list of owned software with the “Download” link. By clicking it, you will download the setup. You should right-click on the setup file and select “Run as administrator.”

I am not in compliance with the update plan, and I have an outdated version of the software. Can I uninstall it, reinstall it, and activate it on a new PC?

No, the software activation process falls under the Web and Data Services mentioned in Article 6 of the End User License Agreement, which the user agrees to when installing the program. If installed on a specific machine, it will work until it is deactivated or uninstalled. However, if you are in compliance with the update…

Renew

The renewal of a software product should be made annually, and the cost is equal to 10% of the software’s purchase price per year. The update allows us to: To renew, you should go to ‘USER,’ ‘User Area.’ Here, you will find the list of owned software with a ‘Renew’ button next to it. Once…

When starting the software I get an error message stating Unable to load DLL vdrawgl.dll

It is necessary to download and install the following Windows updates from the official Miscrosoft page: https://www.microsoft.com/en-US/download/details.aspx?id=26999 Download only the vcredist_x86.exe and vcredist_x64.exe file and start the installation in the following sequence before vcredist_x86.exe followed by vcredist_x64.exe. If you have current versions of Microsoft C++ Redistributable installed it is necessary to uninstall it before installing…